A RETROSPECTIVE VIEW OF THE IMPACT OF ORGANIZATIONAL KNOWLEDGE AND ORGANIZATIONAL GOALS

Chinwe Sussan Oguejiofor, Ugonwa Felicia Umeh

Abstract


This paper intends to find out the impact of knowledge management in achieving organizational goals. Some of the objectives are to evaluate how lack of effective communication among staff members affects organizational goals: to ascertain the impact of technology on knowledge sharing in an organization particular emphasis on Nigeria Bottling Company Kaduna. This work made use of both primary and secondary sources of data for literature review and responses from the respondents. The sample size of 80 was statistically determined. The data collected were analyzed and some of the major findings are that lack of effective communication among staff members affects organizational goals; technology impacts on knowledge sharing in an organization and knowledge sharing among staff members is not adequate to meet organizational goals. This paper recommends that knowledge management practice should be in practice to competition edge over other organizations


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