KNOWLEDGE MANAGEMENT AND PERFORMANCE OF SELECTED OIL SERVICING COMPANIES IN THE NIGER DELTA REGION OF NIGERIA

G U Jakpa, Cynthia Ezeaghaego, P G Nweke

Abstract


The study  is on knowledge management and performance of selected oil servicing companies in the Niger Delta Region of Nigeria The problem of underutilized knowledge capabilities  such as knowledge sharing which positively influence innovation ability and knowledge application which have positive connection with employee commitment; and integrating and utilizing these capabilities towards better business performance in oil servicing companies was the motivating factor for the research. The objectives of the study were basically to determine the effect of knowledge management on performance of oil servicing companies under study and to determine if there is positive the positive connection between knowledge application and employee commitment that influences oil servicing companies business performance.  The survey research design was employed for the study. The study employed descriptive survey approach. Primary sources of data are the major instrument used for the study. Simple regression analysis was used to analyze the data. The findings reveal that all the different variables of knowledge management capabilities have a positive influence on oil servicing company’s performance in the Niger Delta. In conclusion knowledge is the key resource needed if the oil servicing companies intends to operate at a level  that is equal to no other. Based on the findings;  some recommendations were made which include that Oil servicing companies managers and their staff should try to be more innovative by constantly sharing knowledge which will help the oil servicing companies to expand on a regular basis and in turn enhance their performance. Managers and owners of oil servicing companies should endeavor to make use of  knowledge application and employee commitment which augment each other so that they can be adapted to rapidly evolving and changing environments for better performance.


Keywords


Knowledge management, performance, Niger delta Region, and Oil Service Companies

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