THE USE OF E-LIBRARY RESOURCES AS A CORRELATE OF USER SATISFACTION IN UNIVERSITY LIBRARIES IN ANAMBRA STATE, NIGERIA

Julius Okeke Ofordile (CLN), Norbert Amaechi Agbanu (PhD, CLN), Ndidi Grace Nwankwo (CLN)

Abstract


This study was conducted to find out the relationship between the use of e-library resources and users' satisfaction in university libraries in Anambra State of Nigeria. The population of this study was made up of 2000 students registered library users of two universities in Anambra State of Nigeria. The research design used was a combination of descriptive survey and linear correlation. A sample of 200 students were selected using accidental sampling technique. A researcher-designed instrument entitled E-Library Resources as a Correlate of User Satisfaction Questionnaire (ERCSQ) was used for data collection. Data was analysed using a combination of descriptive and inferential statistics. The Pearson Product Moment Correlation (PPMC) was used to ascertain the strength of the relationship between students' use of e-library resources and their satisfaction. The study revealed that students actually make use of the e-library resources in their university libraries. Results from the correlation coefficient of the two variables showed that there is a weak relationship between students use of e-library resources and the satisfaction derived. The recommendations made on the basis of these findings include: libraries should improve the quality of e-library collections or resources; the university management should provide adequate funding for the academic libraries among others. 

Keywords


E-Library resources, User satisfaction, University libraries, Anambra State

Full Text:

PDF

References


Agbanu, N.A. & Nwankwo, N.G. (2018). Information literacy skills for creative and functional education in Chukwuemeka Odumegwu Ojukwu University, Anambra State. COOU Journal of Educational Research (COOUJER), 4(2), 113-121.

Ezekwe, F. A. & Muokebe, B. O. (2012). Introductory studies in the use of the library and information technology. Enugu: RhyceKerex.

Aina, L. O. & Ajiferuke, I. S. Y. (2002). Research methodologies in information sciences. In. Aina, L.O. (ed). Research in information sciences: An African perspective (Pp. 32-62). Ibadan: Stirling-Horden Publishers (Nig) Ltd.

Ali, A. (2006). Conducting research in education and the social sciences. Enugu: Tashiwa Networks Ltd.

Anyim, W.O. (2018). E-Library Resources and Services: Improvement and Innovation of Access and Retrieval for Effective Research Activities in University E-libraries in Kogi State Nigeria. Library Philosophy and Practice (e-journal). Retrieved from https://digitalcommons.unl.edu/libphilprac/1647

Borg, W. R. & Gall, M. D. (2006). Educational research: An introduction. 8th ed., New York: Longman

Bradley, P. (2002). “What is a Virtual Library”, Internet Power Searching the Advanced Manual, p. 118, Neal-Schuman Publishers, Inc., New York.

Buhari, G.I. (2016). Library Information Resources and Services Utilization as Correlates of Creativity of Senior Administrative Staff of Polytechnics in South West, Nigeria. Library Philosophy and Practice (e-journal). Retrieved fromhttp://digitalcommons.unl.edu/libphilprac/1400

Candela, L., Castelli, D., Ferro, N. (2007). The DELOS Digital library Reference Model, Foundation for Digital Libraries, Version 0.98, Retrieved from http://www.delos.info/files/pdf/Reference Model/DELOS_DLReferenceModel_0.98.pdf

Chinonye, L.M., Ogunnaike, O., Akinbode, M.O., Agboola, M.G., Maxwell, O., and Aka, D. (2016). Perceived service quality and user satisfaction in library environment. Asian Journal of Information Technology, 15(1), 18-25

Dadzie, P. S. (2005). Electronic Resources: Access and Usage at Ashesi University College. Campus – wide Information Systems 22(5) Retrieved from http//www.emeraldinsight.com.

Ekere, Omekwu & Nwoha (2016). Users’ Perception of the Facilities, Resources and Services of the MTN Digital Library at the University of Nigeria, Nsukka. Library Philosophy and Practice (e-journal). 1390. Retrieved from http://digitalcommons.unl.edu/libphilprac/1390

Gakibayo, A., Ikoja-Odongo, J.R. & Okello- Obura, C. (2013). Electronic information resources utilization by students in Mbarara University Library. Library Philosophy and Practice (e-journal). Retrieved from http://digitalcommons.unl.edu/libphilprac/869.

Green David (2005), “Proposed Operations of a Virtual Library”, Environmental and Information Science, Charles Stuart University. Albury NSW 2460, Australia.

Hirsh, K. (2014). Using university-supported digital library collections in the K-12classroom. Durham, NC: North Carolina Central University Technology institute for Educators.

Ijiekhuamhen, O. P., Aghojare, B. & Ferdinand O. A. (2015). Assess users’ satisfaction on academic library performance: A study. International Journal of Academic Research and Refliction. 3(5), 66-77.

Ikenwa, I. J. & Adegbilero- Iwari, I. (2014). Utilization and user satisfaction of public library services in southwest, Nigeria in the 21st century: A survey. International Journal of Library Science, 3(1), 1-6.

Iwhiwhu, B.E. and Okorodudu P.O. 2012. Public library information Resources, facilities and services: user satisfaction with the Edo state central library, Benin City, Nigeria. Library philosophy and practice. Retrieved from http://unlib.unl.edu/lpp/.

Library of Congress Collections Policy Statements Supplementary Guidelines (2008). Electronic Resources. Retrieved from http://www.loc.gov/acq/devpol/electronicresources.pdf

Madhumay, S., Gaurav, K. J., Ravi, R. (2013). Evolution of Digital Libraries, Problems and Prospects. IJLTEMAS 2(3), 9-21.

Nnadozie, C.O. (2017). Library use as Correlate of user Satisfaction amongst Lecturers in University Libraries in South-East Zone of Nigeria, Research Journal of Library and Information Science 1(1), 31-41.

Oblinger, D. G. (2007). Listening to what we are seeing. Sydney: ALIA Information Online.

Onwuchekwa, E.O. and Jegede, O.R. (2011). Information Retrieval Methods in Libraries andInformation Centers. An International Multidisciplinary Journal, 5 (23), 27-35

Sankaranpillai, S. (2010) Problems and prospects based on the study of digital libraries and information services in engineering colleges in Tamilnadu. An unpublished doctorate thesis submitted to Bharathidasan University. http://14.139.186.108/jspui/bitstream/123456789/15100/1/LIS.pdf

Shafique, F. Rehman, S. & Mahmood, K. (2012). A macro sketch of user needs, satisfaction and library performance: A study of university libraries in Pakistan. Library Philosophy and Practice. Retrieved from: http://digitalcommons. unl.edu/libphilprac/815.

Simmonds, P. L. & Andaleeb, S. (2001). Usage of academic libraries: the role of service quality, resources and user characteristics. Library Trends, 49 (4), 626-634.

Trivedi, M. (2010). Digital Libraries: Functionality, Usability, and Accessibility. Library Philosophy and Practice, 381. Retrieved from http://digitalcommons.unl.edu/libphilprac/381

Ugwu, C. I. & Onyegiri, D. C. (2013). Management problems of electronic information resources: A case study of UNN Library. International Journal of Library and Information Science.5(5), 126-133. Retrieved from http://www.academicjournals.org/IJLIS.

Varalakskhmi, R.S. R. (2009). Future of library and information centres in knowledge society of India: the expected role of knowledge professional. DESIDOC: Journal of Library and Information Technology. 29(2), 75 – 81.

Vijayakumar, J. K. & Jeevan, v.k.j. (n.d.) Digital library development: major issues of externally published contents. Retrieved from http://eprints.rclis.org/7228/1/vijayakumarjk_17.pdf


Refbacks

  • There are currently no refbacks.


ISSN (Print): 2276-8645

 

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.