INFORMATION COMMUNICATION TECHNOLOGY USE STATUS OF MANUFACTURING COMPANIES IN LAGOS STATE, NIGERIA

Adekule Pius George (PhD), Nelson Adewole Ige (PhD)

Abstract


Manufacturing sector plays significant roles in the economic growth and development of every nation. Inspite of their numerous contributions, literature has established that Nigeria manufacturing sectors have tottered over the years such that many companies found it difficult to compete at the global and local market, which continues to endanger their survival. This could be due to poor ICT use status, which manifest in its use in achieving competitive advantage. While organisations have used ICTs to their advantage in Europe, America, Japan, Ghana, South Africa and Kenya, there are very few studies on how ICTs were used in Nigerian orgnisations including the manufacturing companies in Lagos State, Nigeria. Therefore, this study examined ICT use status of manufacturing companies in Lagos State, Nigeria. The study employed survey research method. The population for the study was 14,572 higher, middle and lower management staff of consumer goods manufacturing companies operating in Lagos State. Multi-stage sampling technique was used in the study. First, proportionate stratified sampling technique was used to select the number of respondents from each of the nineteen companies in the manufacturing companies. Second, stratified sampling technique was used to divide the respondents into higher, middle and lower management staff according to occupational status. Thirdly, the researcher used simple random sampling to select the lower, middle and higher management staff that participated in the study. Data were collected with a validated structured questionnaire. Cronbach’s Alpha coefficient for the major constructs in the instrument ranged from 0.90-0.93 with a return rate of (99.0%). Data were analyzed using descriptive statistics. Findings show that with the mean value of 9.4 on a scale of 3 points, ICT devices was considered to be fairly available in the manufacturing companies. Secondly, with mean value of 9.4 on a scale of 5 points, the frequency of ICT use was adjudged to be low while with a mean value of 9.4 on a scale of 5 points, the respondents agreed that ICT devices served the itemized purposes where available. Overall, ICT use status was considered to be low. The study concludes that ICT use status played crucial role in enhancing competitiveness in the manufacturing companies situated in Lagos state. It is recommended that manufacturing companies can improve on their ICT use status by initiating policies that will enhance procurement of basic ICT softwares and applications such as CAD, CAM, MIS, ES, PDP, ERP and DS. Management of the manufacturing companies should also take some urgent steps to stem low frequency of ICT use in areas such as product development process, CCTV to monitor employees’ activities, expert system to provide expert advice, production of flexible but high quality products and services and resource planning system for efficient resources utilization.


Keywords


ICT use Status, Frequency of ICTuse, Availability of ICT use, Purpose of ICT use, Manufacturing Companies.

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